👋🏻 Senior Product Designer with 8+ years of experience specialising in AI and growth-focused design. Passionate about transforming complex challenges into intuitive, impactful designs seamlessly blending aesthetics, functionality, and data-driven insights to drive engagement and retention.

2024

[Soho House] Personalised Event Recommendation System, AI-driven Data Model – New App Feature

Working in a cross-functional team leveraging what we know about our members to deliver dynamic and curated recommendations that adapt to individual tastes at key moments in the exploration and booking journey.

Product Strategy / Visual Language / Test and learn / Growth and Retention /Product Strategy / Visual Language / Test and learn / Growth and Retention /Product Strategy / Visual Language / Test and learn / Growth and Retention /

2024

[Soho House] Booking Details Page and Journeys Redesign, Internal Event Management Tooling Improvements

Tailoring the presentation of event information pre- and post-booking to address member needs. Enhancing the overall journey by streamlining the booking management processes, ensuring an intuitive experience with clear communication of actions and policies.

Visual Language / Streamlined Journeys / Brand refresh alignment / Information Architecture /Visual Language / Streamlined Journeys / Brand refresh alignment / Information Architecture /Visual Language / Streamlined Journeys / Brand refresh alignment / Information Architecture /

2023-24

[Soho House] Experience Journey Map

Identifying what's working well, areas for improvement, and opportunities within the events, and screenings booking journey from both the members' and operational perspectives informing the product roadmap for 2024.

User Research (Quant. and Qual.) / Opportunities and Insights / Product Roadmap /User Research (Quant. and Qual.) / Opportunities and Insights / Product Roadmap /User Research (Quant. and Qual.) / Opportunities and Insights / Product Roadmap /

2021-22

[News UK] Parity Local Design System – White Label App and Web

Delivering a seamless digital experience across Wireless brands while streamlining the development of future features and product launches. This is achieved through a single, centralised design system, saving time and reducing costs for the business.

Design system / Visual Language / Test and learn / Product launch /Design system / Visual Language / Test and learn / Product launch /Design system / Visual Language / Test and learn / Product launch /Design system / Visual Language / Test and learn / Product launch /
CONTENTSQUARE. SOHO HOUSE. THE TIMES & SUNDAY TIMES. HSBC. TALKSPORT EDGE. THE SUN. MICROSOFT. TALK TV. WIRELESS. LANDSEC. TALK RADIO. NEWS UK. PEPSI. TIMES RADIO. MARS. BUPA. VIRGIN RADIO. AGOS. TALKSPORT. SECRET INTELLIGENCE SERVICE. AGEAS. DOW JONES. CONTENTSQUARE. SOHO HOUSE. THE TIMES & SUNDAY TIMES. HSBC. TALKSPORT EDGE. THE SUN. MICROSOFT. TALK TV. WIRELESS. LANDSEC. TALK RADIO. NEWS UK. PEPSI. TIMES RADIO. MARS. BUPA. VIRGIN RADIO. AGOS. TALKSPORT. SECRET INTELLIGENCE SERVICE. AGEAS. DOW JONES. CONTENTSQUARE. SOHO HOUSE. THE TIMES & SUNDAY TIMES. HSBC. TALKSPORT EDGE. THE SUN. MICROSOFT. TALK TV. WIRELESS. LANDSEC. TALK RADIO. NEWS UK. PEPSI. TIMES RADIO. MARS. BUPA. VIRGIN RADIO. AGOS. TALKSPORT. SECRET INTELLIGENCE SERVICE. AGEAS. DOW JONES.
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